退款政策

生效日期：2026-09-30 · 适用于本站月册（Month Book）等按次购买的数字内容

一、卖家承诺：14 天无理由退款

购买月册后 14 天内，无需任何理由即可获全额退款——不需要说明原因，不需要「未使用」。
申请方式：回复 Polar 发给你的收据邮件，或写信到 hxjnewzealand@gmail.com，写明购买月份即可。
本站不提供站内自助退款按钮；退款由卖家或 Polar 平台执行，原路退回付款卡。

二、平台条款：Polar 保留 60 天内自行裁量退款的权利

本站收款通过记录商户（Merchant of Record） Polar.sh 完成。按 Polar 的平台规则，Polar 保留在购后 60 天内自行决定向买家退款的裁量权——即使卖家声明不退款。

这与上面的 14 天承诺并不冲突：14 天是卖家主动承诺的无理由窗口；60 天是平台侧的买家保护底线，由 Polar 独立裁量、由 Polar 执行。两个口径各自成立。

三、退款之后会发生什么

退款完成即撤销对应月册的导出权益——该月「黄历书」导出按钮将回到未购买状态，需要重新购买。
已经导出并保存的文件不受影响（浏览器端排版，本站不托管任何文件）。
单日一页免费档与账号内其他月份的已购权益不受牵连。

四、14 天之后

超过 14 天的订单原则上不再由卖家主动退款；若确有正当理由（如重复扣款、商品与描述不符），仍可通过收据邮件向 Polar 提出，由 Polar 按平台规则裁量（见第二条）。

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Refund Policy

Effective: 2026-09-30 · Applies to per-item digital purchases such as the Month Book

1. Seller promise: 14-day no-questions refund

Within 14 days of purchase you get a full refund for any reason or none — no justification, no "unused" condition.
How to ask: reply to the Polar receipt email, or write to hxjnewzealand@gmail.com naming the month purchased.
There is no self-service refund button in the app; refunds are executed by the seller or by Polar and returned to the original payment method.

2. Platform term: Polar may refund on its own within 60 days

Payments run through the merchant of record, Polar.sh. Under Polar's platform rules, Polar retains the discretion to refund a buyer within 60 days of purchase — even if the seller has stated that refunds are not given.

This does not contradict the 14-day promise above: 14 days is the seller's voluntary no-questions window; 60 days is the platform's buyer-protection backstop, decided and executed by Polar independently. Both statements hold.

3. What happens after a refund

The refunded month's export entitlement is revoked immediately — that month's book export returns to the unpaid state and can be repurchased.
Files you already exported are unaffected (everything is typeset in your browser; the site hosts no files).
The free single-day page and your entitlements for other months are not affected.

4. After 14 days

Beyond 14 days the seller does not refund proactively; for genuine problems (double charges, product not as described) you can still ask Polar via the receipt email, and Polar decides under its platform rules (see section 2).

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